Terms & Conditions
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1. Introduction
Welcome to Vade Mecum Therapy. These Terms and Conditions govern your use of our relationship counselling, psychosocial recovery coaching, and sexual psychotherapy services. By engaging with our services, you agree to these terms and acknowledge your understanding of our policies.
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2. Services Provided
Vade Mecum Therapy offers professional psychosocial and psychological services, including relationship counselling, recovery coaching, and sexual psychotherapy, to private clients.
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3. Privacy and Confidentiality
Your privacy is important to us. We handle all personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). All information provided is kept confidential within legal limits and disclosures required by law, such as in cases of risk of harm or child protection concerns.
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4. Telehealth Services
We may offer services via telehealth (telephone or video conferencing). Telehealth sessions are subject to the same confidentiality and privacy standards as in-person sessions. Clients agree that they are responsible for ensuring a secure and private environment for telehealth consultations and acknowledge there may be limitations or risks associated with telehealth, including technical disruptions.
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5. Client Responsibilities
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Provide accurate and complete information regarding your health and circumstances.
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Attend scheduled appointments or notify us at least 24 hours in advance of cancellations to avoid charges.
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Engage in sessions with honesty and respect.
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6. Fees and Payment
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Service fees will be disclosed prior to initial sessions and are payable at the time of service unless otherwise agreed.
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Accepted payment methods include [list accepted methods, e.g., credit card, EFT].
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Fees may be subject to change, with prior notice.
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7. Cancellations and Refunds
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Cancellations made less than 24 hours prior to an appointment may incur a cancellation fee.
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Refunds for prepaid sessions or packages are at our discretion, based on individual circumstances.
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8. Liability and Disclaimers
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Our services are for support and are not a substitute for medical, psychiatric, or legal advice.
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We do not guarantee specific outcomes and are not liable for damages related to the use or inability to use our services, where permitted by law.
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You are responsible for your own decisions and actions arising from therapy.
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9. Website Use
By accessing our website, you agree to use it in accordance with applicable laws and these Terms. The website content is for informational purposes only and does not constitute medical or legal advice. We do not guarantee the accuracy or completeness of the website content, and we are not responsible for any damages resulting from the use of this website.
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10. Termination of Services
We reserve the right to terminate services if clients breach these Terms and Conditions or if ongoing therapy is deemed inappropriate or unsafe.
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11. Governing Law
These Terms are governed by the laws of the State of Victoria, Australia.
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12. Amendments
We may update these Terms and Conditions from time to time. Clients will be notified of significant changes.
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13. Terms and Conditions Complaints and Enquiries
If you have any queries or complaints about our Terms And Conditions please contact us at:
Vade Mecum Therapy